Do you know that there are a number of moving and packing agencies out there who don’t have any proper qualifications and licenses? Tons of people move each year whether their home, office or even goods and products and if you hire such companies, you may end up in a lot of trouble or worse a huge loss. When picking the perfect cross country movers, it’s easy to get lost, and we don’t blame you!
With thousands of agencies out there picking the right one to trust with the safety of your furniture, goods, instruments, and essentials seem like a daunting task, but thankfully can be evaluated through proper research and the right questions. Here are the top 10 questions to ask cross country moving companies about their agency to weed out the good ones from the bad.
- Is your moving agency licensed and registered?
A smart way of weeding out the good companies from the dishonest moving companies is to ask if they have a verified company registration certificate and a transport license. This license is only given to companies that follow all checks, rules, and regulations as well as safety and cleanliness. If your cross country movers don’t have a valid license and registration, then it is not advisable to go ahead with them.
- How many years of experience do you have?
The experience of the company matters a lot. Even if the company is fairly new, it will still have individuals with a lot of past experience. When it comes to hiring a cross country moving companies, try to find a company with at least 3 or more years of experience in the moving business. Companies with these many years are skilled, know what they are doing, will give you suggestions, and will handle your goods carefully. Some companies will also help you unpack and sort your goods fast and efficiently.
- Where are you located?
Unless you want a moving truck to run away with all your precious goods, leaving no address behind, it’s always good to ask where the agency is located. Note down the agency details like the location, phone number, name, address, and even the name of the person transferring your furniture and goods, this is helpful so that you have proof with you in case of any relocation scam.
- What type of trucks do you use to move goods?
There is no harm in asking to see the trucks that the agency uses to shift goods around, and ask if it is their own or a rented one. Most companies have their own fleet of trucks that they use for transportation with their brand logo and name of the company. Identify what kind of company they are before signing off on anything.
- Can you give us some of your past client’s names?
A moving agency that has done a lot of moves will have a list of satisfied clients reviews and testimonials not only on their website but on their social handles as well as Google Business. Make it a point of checking what clients they have worked with in the past and what these people have said about the company.
- What are your terms and conditions?
Every agency will have its own set of rules and regulations as well as terms of moving your goods to another location. Always read the fine print and go through the terms and conditions before signing so you don’t have any issues later on. If in doubt, always ask the company about a certain point, a professional agency will have no problem explaining it to you.
- Will I be receiving any documents about moving?
A professional moving agency will always give you a list of documents with the agreement, moving list, itinerary, estimate, and goods and transit insurance. These documents are standard and given to every individual when moving. It is advisable to always run through your documents in case they have missed something or if there is any point you want to add.
- Will you give us a commitment in writing?
An honest and reliable company will have no issues providing their statement in writing as they have nothing to hide. If a company is hesitant or avoids giving you any kind of commitment in writing, you should never trust that company. With the amount of relocation fraud going around, it’s better to be safe than sorry.
- What are your rates like?
Before you go ahead with a company always ask what their rates are like, many agencies have hidden costs and charges that you need to be aware of. Be sure to clear all payments with the agency and get a receipt in writing before you decide to go ahead and book them.
- How do you calculate your price estimate?
Different companies will give you different price estimates and they have their own way of charging customers. It is imperative to know how they calculate the pricing, and what factors are taken into account when making the final bill. See if they are charging too much. Remember the best part of having tons of agencies is that you can go for one that is reasonably priced.
There are a lot of factors to take into account when booking a moving and packing agency, and these questions will help you decipher which service providers are the most reliable ones.