Microsoft Windows has evolved a lot and have become robust with every updated version. Windows software issues have reduced and minimized a lot in the past decade. If you regularly perform Windows Updates and optimize your PC, it can work flawlessly. Majorly, you may face issues with the device drivers or the clutter on the PC unless it’s a hardware failure. Recently, my two finger scroll stopped working on Windows 10. I checked everything and found issues with outdated drivers. Here in this article, I have collated the major possible causes and solution to two finger scroll issue on Windows 10.
Two finger scrolling is an easy approach to scroll through webpages with the help of a touchpad, or a trackpad. If you face issues with your pointing device, it becomes difficult to control your input activity. Alternatively, you use a wired or wireless mouse to give inputs. Troubleshooting two finger scroll not working on Windows 10 is not a difficult task.
What You Can Do to Avoid This Issue
The best precautionary measure that you can take to avoid this issue is installing Windows Updates.
Install Windows Updates
If you regularly keep on installing Windows Updates, you will have all the latest drivers, patches, bug fixes and other Windows updates installed on your computer for smooth functionality.
Step 1. Press (Win + I) to get into Windows Settings.
Step 2. Scroll down the list and click on the ‘Update & Security’ option.
Step 3. Click on ‘Windows Update’ on the left-hand side panel and check for Windows Updates. Ensure that all the latest updates are installed on your computer and you see the option ‘You’re up to date.
How to Fix Two Finger Scroll Issue on Windows 10
There are a few manual options that you can try before visiting a local technician or you can directly jump on to the automated method to fix this issue. You can also try other manual options listed on the link.
Restart Your Device
Let’s start with the basics first! Whenever you encounter any problem, there can be issues with the updates, drivers, cache, cookies or RAM of the computer. A quick restart can solve 70% of the problems on a Windows PC. You can simply give it a shutdown command and then restart the PC after a pause.
Reset Touchpad Settings
The next troubleshooting step that you should perform is to reset the Touchpad settings to default.
Step 1. Press Win + I to get into the Windows Settings.
Step 2. Click on ‘Devices’ from the available options.
Step 3. Click on ‘Touchpad’ in the left-hand side panel.
Step 4. Go to ‘Additional Settings’ under the Related Settings option.
Step 5. A new window will open with Mouse Properties.
Step 6. Go to every tab and click on the ‘Default’ button especially on the ‘Multitouch Gestures’ tab.
Step 7. Click on Apply and okay buttons. Open it again and ensure that ‘Use Multitouch Function’ has a check and all other Multitouch Gestures are enabled. Restart the laptop and try again!
Uninstall Device Drivers
The next step you should try after installing Windows Updates is to Uninstall Device Drivers and restart the computer for changes to get in action.
Step 1. Press Win + R to open the Run Command Window.
Step 2. Type devmgmt.msc and hit Enter to get into the Device Manager console.
Step 3. Expand ‘Mice and other pointing devices’ and right-click on the pointing device.
Step 4. Click on the ‘Uninstall Device’ option and restart the computer. This will install the latest updated drivers from the Windows Updates library and should fix the issue.
Install Updated Drivers from Manufacturer’s Website
If the above steps didn’t work for you, the next step is to manually download the latest updated driver from the manufacturer’s website and install it on your laptop.
Step 1. From Device Manager, right-click on the pointing device and click on the ‘Properties’ option.
Step 2. Take a note of the device name, model number and manufacturer.
Step 3. Go to the browser and open up the manufacturer’s website.
Step 4. Search for the right device drivers and download them on the laptop. Save them to a specific location that you can remember.
Step 5. Go back to the Device Manager using Step 1-3 above and right-click on the device.
Step 6. Click on the ‘Update Driver’ option this time.
Step 7. Select ‘Browse my computer for Driver software’ and navigate to the folder where you downloaded the drivers from the manufacturer’s website.
Step 8. Follow the wizard and on-screen options to complete the installation. Restart the laptop for changes to take place.
If none of these options worked for you to fix two finger scroll not working on Windows 10, there are two possibilities. Either you are not able to find the right device drivers or there is a hardware fault. To automatically find and install the right touchpad drivers, you can use one of the best driver updater software. If the two finger scroll issue on Windows 10 is not fixed with the above troubleshooting for device drivers, you should visit a local technician or the manufacturer if the product is under warranty.